Refund policy
PLEASE CHOOSE CAREFULLY AS THERE IS NO REFUNDS OR RETURNS. EXCHANGES ONLY THANK YOU !
Items that arrive with any kind of odor or stain will be denied. No exceptions.
We are not responsible for any lost or stolen packages, that has been delivery by any shipping company.
SHAPEWEAR:
Exchanges are allowed for same style different size only. You have 14 business days from the date your order is received to notify us via email at modacolombiana@yahoo.com or via phone (818) 310-0612. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING CHARGES TO AND FROM DESTINATION. Item must be received within 10 days of purchase or it will not be accepted. Please include exchange slip with information stated. Exchanges are allowed for the same style different size only. An item exchange will be allowed one time per order. Item must be in its original packaging, clean, unworn, and odor/stain free. If the item shows signs of use such as stains, odors, or damages it will be refused and sent back. We recommend shipping item back with tracking number. WE ARE NOT RESPONSIBLE FOR LOST, MISSING, OR STOLEN PACKAGES.
CLEARENCE ITEMS:
Discounted items or Clearance Items are FINAL SALE. We can not exchange, return, or refund as most items are being liquidated due to low stock or being discontinued.
BODYSUITS, PANTIES, BRAS, & THONG SHAPERS
All sales are final. Due to USA health regulations we can not accept returns on undergarments or absorbent materials. We do not offer returns due to sanitary reasons. We do not offer any refunds or returns on weight-loss supplements or body lotions. Please refer to sizing charts when placing your order to ensure you select the correct size. For help with sizing please contact us via email at modacolombiana@yahoo.com or via phone (818) 310-0612.
AB BOARDS, BACK BOARDS, LIPO FOAMS, WRAP AROUND FOAMS, CHIN STRAPS, & RECOVERY PILLOWS ARE FINAL SALE!
Return Address: 8600 Van Nuys Blvd. Panorama City CA 91402
Items that arrived with any kind of odor or stain will be denied. No exceptions.
We are not responsible for any lost or stolen packages .
ORDERS THAT ARE PLACED INCORRECTLY CAN NOT GUARANTEED THAT THEY WILL BE CHANGED. PLEASE MAKE SURE TO DOUBLE CHECK ALL ORDERS WHEN PLACING.